STORE POLICY
CUSTOMER CARE
We are dedicated to providing exceptional customer care and ensuring your satisfaction with every purchase. Our team is here to assist you with any questions, concerns, or issues you may have, from product inquiries to order support. We strive to respond to all customer inquiries promptly and professionally, aiming to resolve any concerns in a timely manner. If you need assistance, please feel free to contact us, and we will do our best to make your experience with us positive and enjoyable.
Your satisfaction is our priority!
PRIVACY & SAFETY
At R.A.I The Brand, your privacy and safety are our top priorities. We are committed to protecting the personal information you share with us and ensuring that your shopping experience is secure. All data collected on our website is encrypted and handled in compliance with applicable data protection regulations. This includes your name, contact details, and payment information, which are used solely for processing your orders and enhancing your experience. We never share or sell your personal information to third parties without your explicit consent.
To provide a safe shopping environment, our online store is secured with SSL encryption, which safeguards your data during transmission. Additionally, all payment transactions are processed through trusted and secure payment gateways to ensure your sensitive information is protected at all times.
If you have any questions about our privacy and safety policies or wish to update or remove your personal information, please contact us as soon as possible. Your trust means everything to us, and we are dedicated to maintaining a safe and enjoyable shopping experience.
WHOLESALE INQUIRIES
Unfortunately, we’re not able to fulfil any wholesale inquiries but feel free to stay updated by joining our mailing list!
PAYMENT METHODS
We accept End Cash, cash on delivery and bank transfers. Information will be provided at checkout.